Due to the custom nature of our products, please allow up to 2 weeks for your order to ship.
All packages shipped usps priority unless other shipping methods are noted.
Orders are processed within 48 hours of receipt. You will receive a confirmation email when your order is placed. Orders are filled within 14 days of being placed. If you need rush or expedited service, please contact us.
Due to the one-of-a-kind nature of our products, we do not offer refunds. If there is a problem with your order, please email us within 48 hours of receipt of goods
Yes, We offer wholesale discounts on non-personalized merchandise and re-sell pricing on personalized merchandise sold through your site or store. Email us for more information
Proofs will be sent within seven days of your order via email.
Need a custom item? Looking for a theme not currently offered on the site? Yes, we can help! To receive a price quote, email us regarding your specific request.
Please contact us at 1-888-202-1846 or via email at kia(at)kianicole.com. We will return your call or email within 24 hours or next business day.